Company The Automotive Expert
Term: Permanent, full-time
Salary: competitive and based on experience
Job Start date: ASAP
Essential: full clean driving licence
Benefits: 22 days annual leave, plus Bank Holidays
Essential: the ideal candidate MUST be living in the UK
KEY ROLES
We are looking for an experienced Vehicle Technician to join our team in Basingstoke.
The ideal candidate should:
accurately and skilfully undertake the diagnosis and repair vehicle
work with other departments to facilitate the repair of vehicles
detect and diagnose any additional faults for further repair
ensure all work is completed safely and complies with the Company, manufacturer and industry guidelines
fulfil all tasks to the customer’s complete satisfaction
help the Company achieve industry leading standards of process efficiency
KEY TASKS AND RESPONSIBILITIES
Analyse work orders to identify what work has been agreed, seek clarification from Supervisor
Evaluate the condition of the vehicle
Document completed work orders, ensuring hours and materials used are accurately and appropriately recorded and all warranty material is kept and returned to the warranty cupboard
Perform repair work as directed, within timescales and in accordance with established and documented procedures.
To be responsible for any remedial work necessary as a direct result of your poor workmanship
Determine which ordering parts and tools will be required for a given repair, and ensure their availability
Test vehicles and provide diagnostic reports to the customers
If further work is required alert the Workshop Controller and follow the necessary steps for making sure the customer is contact
Observe, recognise and report on vehicle and component serviceability
Ensure vehicles comply with industry safety standards when returned to the customer and any faults have been reported and noted on the job card
Ensure all health and safety, environmental and recycling policies, plus all internal policies and procedures are adhered to, focusing on customer needs and building upon the professional reputation of the Company
Interact directly with customers when requested to explain vehicle problems and the corrective action taken
Safeguard and protect the customer’s vehicle and its contents while being repaired or servicing, ensuring adequate protection is used in every vehicle during service and repair
Receive customers courteously, in line with manufacturer standards
Minimise wastage of all materials, oils and fluids
Undertake all other tasks and responsibilities as requested
Drive and road-test vehicles in a safe and professional manner with due regard to speed limits, road law and other road users and pedestrians
To achieve quality levels as laid down by the Company
Update product knowledge, working standards and practices
To use and maintain company equipment to the highest standards and report all breakages, losses or malfunctions
To keep working bay, ramp and company equipment clean and tidy
To ensure compliance with warranty and quality system procedures
KEY BENEFITS
Free parking
Complimentary refreshments
A friendly & dynamic place to work
22 days paid holiday plus Bank Holidays
Company pension
Continuous learning development available
TO APPLY FOR THIS ROLE PLEASE VISIT
CAREERS in Basingstoke — The Automotive Expert (theautomotiveexpertltd.com)